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How CompareTheContractors collects, uses, and protects your information when you browse the forum, post reviews, or contact our team.
When you register on the forum, submit a contractor review, or send us a message, we collect the details you provide: your display name, email address, phone number if shared, and the content of your posts or messages. We also gather basic technical data automatically, such as browser type, device information, IP address, and pages you visit, to keep the platform secure and understand how members use the community.
Your data helps us verify reviewers, moderate discussions, prevent spam and fake endorsements, and improve the forum experience. We use contact details to respond to your privacy requests, support tickets, or account-related questions. Analytics tools help us understand which regional subcategories and maintenance threads are most useful so we can surface relevant content. We do not sell personal information or use it for advertising profiles.
The site uses essential cookies to keep you logged in and remember your preferences, such as which regional subcategories you follow. We may use privacy-respecting analytics cookies to count visits and measure engagement with review threads. You can disable cookies in your browser settings, though some forum features may not work correctly without them.
We rely on a small number of service providers to operate the forum: hosting infrastructure, email delivery for notifications and support replies, and analytics software. These processors receive only the data needed to perform their role and are contractually required to protect it. We do not share your information with contractors, tradespeople, or other members beyond what you choose to publish in your public profile and posts.
You may request a copy of the personal data we hold about you, ask for corrections, or request deletion of your account and associated posts. You can also withdraw consent for analytics tracking at any time. To exercise these rights, email us at info@comparethecontractors.com or call 0485 9187853. We respond to verified requests within 30 days. Where applicable, these rights align with GDPR and CCPA expectations for transparency and control.
CompareTheContractors does not make misleading claims, fabricate endorsements, or imply official affiliation with any contractor, licensing body, or government agency. Reviews reflect the genuine experiences of verified community members, and we actively remove content that appears fake or incentivized. We do not guarantee specific outcomes from any contractor and encourage members to verify credentials independently before hiring.
For privacy questions, data requests, or concerns about how your information is handled, reach out at 53, Roma Society, Malad Ludhiana - 214655, by phone at 0485 9187853, or via email at info@comparethecontractors.com. This policy was last updated on 15 January 2025.